Shipping.

Once you place an order, all items that are in stock will be dispatched within 1 to 2 business days. Any orders placed over the weekend or public holiday will be processed the following business day.

Shipping within Australia.

Shipping times will vary depending on the shipping method chosen.

• Australia Post Standard Post (tracked): Up to 6 business days from posting

• Australia Post Express Post (tracked): Up to 3 business days from posting

See https://auspost.com.au/sending/delivery-speeds-and-coverage for further details on shipping times.

Shipping Internationally.

We use Australia Post standard parcel post for all international shipping.

Shipping times will vary depending on the shipped location. E.g.,

• Japan: Est. 6-13 business days from posting

• USA: Est. 6-9 business days from posting

See https://auspost.com.au/sending/send-overseas/international-delivery-times for further details on shipping times for all countries.

Returns.

Returns/ refunds can only be offered in the following situation/s:

• Items are damaged or faulty.

If an item arrives damaged, or has been lost in transit, or if you experience any problem with any of our products, please contact us immediately via https://shabushabu.com.au/contact.

Returns/ refunds cannot be offered in the case of “change of mind”.